ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-02-23

Great service

"Helpful and very nice. Would shop there again "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
3/5

2019-02-19

Okay

"There are many good brands they sell, but not too much budget options "


Verified
5/5

2019-02-16

Great service

"The salesman was really helpful that helped me"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-02-15

Amazing service

"Out of the gate they asked me if I needed help and continued to help in anyway possible. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

5/5

2019-02-15

Outstanding customer service and great product selection.

"My wife and I went to the Schaumburg store with just the goal of buying her a pair of motorcycle overpants but we ended up getting a pair for myself and a pair of motorcycle gloves for my wife. Neal is the perfect salesman - not pushy at all but very knowledgable, helpful and funny. I even learned new things from him. I generally don't like dealing with salespeople but Neal is amazing. We will definitely be buying more from the store in the future. In fact, he educated me on some other products that I'll be buying from Cycle Gear soon.

Thanks Neal and we'll see you soon.

Tom Johnston
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-02-11

Glad I decided to buy in-store

"Initially my intention was to buy online for spring gear; I bought a bike in January. Walked in on a whim that day. Super glad I did. Neal was an absolute saint in assisting me. He was super patient and knowledgeable, friendly person. Wound up picking a helmet that was for suited for my riding style (RF-SR).
I definitely will come back to purchase the remainder of my gear.

Schaumburg store: Neal is awesome!
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.

Verified
5/5

2019-02-05

Neal is awesome!

"Neal at Cycle Gear really knows his stuff. Great experience tracking down an item for me."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
4/5

2019-01-27

Go to shop

"A little overpriced. Small selection. But friendly staff which is key to any business and knowledgeable "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-01-14

Good custumer service

"Always helping and giving advice "


Verified
5/5

2019-01-12

Helmet purchase

"Salesman was outstanding, he new his stuff about helmets and sizing. Appreciate the service."


Verified
2/5

2019-01-03

Bad Service

"I traveled to the US for pleasure, and decided to visit Cycle Gear, but the person who attended me seemed annoyed all the time, if I decide to buy again in Cycle Gear, it will not be in the same store. Besides, my helmet would already have it with me, if she had written down the correct address from the beginning. "


Verified
4/5

2019-01-02

Store Experience

"I purchased clothing for my grandson and it ran very small for a youth large. The staff was very helpful when I had to exchange the two items. One item was not in stock and they ordered it for me. I also purchased some very nice lightweight gloves for myself that keep out the wind and the warmth in. I use them for running and they are fantastic. I will return to purchase dirt bike apparel for my grandson."


Verified
5/5

2018-12-16

over the top helpful

"they were great gave me alot of information ill be going back"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2018-12-11

Excellent

"Very helpful and well knowledge "


Verified
5/5

2018-12-08

Very kind and knowledgeable

"Very kind and knowledgeable "